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Create an Owner account on storemitr.shop and follow the four setup steps: your business name and tax IDs, your business category and size, your contact details, and your first Store. Once the Store exists you can start billing straight away — products can be added as you go.

Yes. Every new account gets a 14-day free trial to try billing, inventory, customers and reports before choosing a plan. The pricing page lists what each plan includes.

Store Mitr runs in the browser on storemitr.shop, so it works on a phone, tablet or computer with an internet connection. Dedicated Android, iOS and desktop apps are planned — you can reserve your spot on the download page. Working without internet is not available yet.

Yes. The Owner can add more Stores from More, up to the limit of your plan. Inventory, sales, customers and day closing are kept separate for each Store, and you switch between Stores from the Store switcher. Owners also get a combined view across all Stores on Home and in Reports.

Add your Store name, address and GSTIN if you use one, your invoice logo, and your UPI ID. The name, logo and UPI ID appear on your invoices, and the UPI ID is used to show a payment QR at the counter. Payments go straight to your own account — Store Mitr never handles the money.

Open Inventory and tap Add, or tap Scanner to scan a barcode with your camera. If the barcode is new, the New item form opens with the barcode filled in. If it already exists, you can adjust the count straight away. You can also add products that have no barcode — just choose that when adding.

Yes. Mark the product as variable instead of fixed, set the unit (kg, for example) and the price per unit, and you can bill fractional quantities such as 1.5 kg. Fixed products are sold by the piece or pack at one price.

Yes. Set a low-stock level on each product and it is highlighted in red in your Inventory list when stock falls to that level. Owners and Managers also see low stock on Home.

Yes. Stock History under Inventory lists every change — the count before, the adjustment, the final count, when it happened and who did it, with a note if one was added. Sales appear in the Sales History tab; Stock History covers receipts, corrections and other adjustments.

No. Cost prices are visible to the Owner and Managers only. Cashiers see the selling price at the counter and do not have access to Inventory.

Open Sale, scan or search for products to add them to the cart, choose how the customer is paying, and confirm. Store Mitr creates the invoice, reduces stock, and adds the sale to your history and reports.

Cash, UPI (with an optional UTR reference), Card (with an optional reference) and Khata for credit sales. Store Mitr records how the customer paid — it does not collect the payment itself.

Yes, once you have added your UPI ID to your Store profile. When you choose UPI at the counter, a QR code for the bill amount is shown. The money goes directly to your bank account.

A confirmed sale is never cancelled because a WhatsApp message failed to send. The sale stands, and you can resend the invoice later from Sales History. Checkout is also protected against double-billing if you retry.

You can store your GSTIN, set a tax percentage on products, and export your sales as a CSV for your accountant. Store Mitr does not file GST returns for you.

Enter the customer’s phone number on the bill. When you confirm the sale, Store Mitr sends the invoice to that number on WhatsApp automatically. You can also send or resend it later from Sales History, which shows whether it was sent.

Each plan includes a monthly number of WhatsApp invoices, and higher plans include more or unlimited. The pricing page lists the allowance for each plan.

Each Store has its own invoice series (INV-…), so numbering stays in order and never mixes between your Stores. Invoices keep the prices from the day of the sale even if you change a product’s price later.

The Store Mitr Bluetooth thermal printer prints 58mm receipts for the counter. See the printer page for what is in the box and how to order one. A printing problem never affects the sale itself.

On the bill, choose Khata as the payment type and enter the customer’s phone number. The amount is added to what that customer owes you. Khata sales need the customer’s phone number so the balance is always tied to a real person.

Yes. Set a credit limit on the customer, and Store Mitr checks it whenever you bill on Khata, showing how much credit is left. If no limit is set, Khata is unlimited for that customer.

Open the customer under Customers and record a collection, with a note if you like. Their outstanding balance drops and the payment is counted in your day closing.

Yes. Customers can be imported and exported as CSV. Deleted customers stay in the trash for about 30 days, so a mistake can be undone.

Add your supplier, create a purchase order, and when the goods arrive receive them against that order. Receiving adds the quantity to your stock and keeps a record. Suppliers are optional — you can sell without ever using them.

Record a purchase return against the order. The returned quantity is taken back out of your stock.

Day closing is the end-of-day cash check for one Store. You count the cash in the drawer, Store Mitr shows the difference from what it expects, and you confirm the close. The expected cash is cash sales plus cash collected on Khata, minus the day’s expenses.

Yes. A closed day can be reopened and edited for the last 7 days. Owners and Managers can also see which Stores have closed today from Home and Day close.

Open Expenses under More and add the amount, a category (rent, salary, utilities, transport, packaging or misc), a note and the date. Expenses are included in the day-closing calculation.

Sales by period, top products, inventory value, sales by cashier, and the mix of payment methods, plus a sales CSV export. Owners can also see all their Stores together.

As the Owner, open Team under More, enter the person’s email, choose Manager or Cashier, pick which Stores they can use, and send the invite. They accept from the email link, which expires after 7 days. Only the Owner can invite people.

The Owner runs the business — Stores, team, plan and all reports. A Manager runs the day-to-day of the Stores they are assigned: inventory, customers, suppliers, expenses and day closing. A Cashier is focused on the counter: making sales and seeing their own sales history.

Yes. The Owner can act as a Manager or a Cashier when needed, and Managers can act as Cashiers only if the Owner allows it. The activity log records who really did each action.

Removal starts a 7-day hold during which you can restore the person if it was a mistake.

Open Plan under More to see your current plan and trial status and to switch between Starter, Growth and Scale. Plans differ by the number of Stores, team seats and WhatsApp invoices. The pricing page shows what is included in each.

Choose Forgot password on the sign-in page and enter your email. We send a one-time code to reset it.

Yes. Browser notifications and an in-app inbox are available, and you can choose which events you want to hear about in your notification preferences.